01
Start wide, then move closer.
Include the whole side, front or rear of the van so the damaged panel is easy to identify. Follow with a medium-distance photo and detailed close-ups. Angled images can show dents that disappear in a straight-on picture.
- Use daylight and avoid strong reflections or heavy shadows.
- Include panel edges, neighbouring gaps and visible fittings.
- Photograph any existing marks nearby so they are not confused with the new damage.
02
Add the details photos cannot explain.
Include registration, postcode, van body specification and a plain description of what happened. Say whether doors open, parts are loose, warnings appeared or the van cannot be driven. Mention lining, wraps, conversions and fitted equipment.
03
An image is not a safety inspection.
Photos cannot reliably reveal everything behind a bumper, inside a door or under a damaged panel. A physical inspection may still be needed. Do not drive the vehicle if you are concerned about its safety or roadworthiness.
