Identify whether it is a fixed panel or a door.
A loading door, removable trim and a fixed side panel can look similar in a close-up photograph but require different assessment. Include the whole side of the van and the relevant openings. State wheelbase, roof height and any conversion if known so the area and specification are correctly identified.
Damage position matters as much as visible size.
A broad shallow deformation, a sharp crease across a body line and torn metal are different problems. Damage near an edge, an opening or a mounting point can change the repair approach. Existing filler, previous repairs and corrosion also need to be considered; a simple length or depth measurement cannot determine repairability.
Check access from inside the van.
Lining, insulation, racking and fitted equipment can restrict access and affect removal or refitting. Describe these features before comparing labour scopes. Do not dismantle the van yourself to improve an enquiry photograph: explain any area that cannot be seen safely.
- Include a full-side photo and angled views of the damaged area.
- Show adjoining panel gaps without forcing a damaged door open.
- Mention internal lining, racking, windows and signwriting.
Compare both options as completed repairs.
For repair, check surface restoration, preparation and paintwork. For replacement, also ask about the exact part, removal and installation, fittings, alignment and finish. A reclaimed OEM panel may be suitable in some circumstances, but availability, condition and the proposed method must be checked. Not every fixed body section is replaced in the same way as a removable door.
Ask what would change the recommendation.
An initial photo discussion may identify likely options without settling the final method. Ask which inspection findings could make repair unsuitable or change the replacement scope. Agree how the decision and price will be confirmed before the work proceeds. Choose an appropriate repair rather than assuming either repair or replacement is always cheaper.
